Phone Assessment

If you’re struggling with addiction and want to get sober, the first step toward recovery involves becoming willing to ask for help. You may not be excited about the idea of rehab, and you may even think that your addiction isn’t that bad, but all that is required to start your recovery is a tiny bit of willingness to get help and work toward a better future.

Once you become willing to get help, you shouldn’t hesitate. Your immediate, next step should be to call a trusted drug and alcohol rehab facility. At Sheer Recovery, our compassionate admissions team is available 24/7 to take your call, assess your needs, and help you begin your recovery journey.

When you contact Sheer Recovery to inquire about starting treatment, our admissions coordinators will treat you with empathy and understanding. We will assess your situation, recommend treatment based on your needs, and help you begin the process of being admitted to our California addiction treatment facility.

Our phone assessment is 100% free and confidential, so you don’t have to worry about losing money or your privacy.

What to Expect During the Phone Assessment

Our phone assessment process is quick, easy, and effective. It is also risk-free, so you have nothing to lose. Time and time again, our expert admissions team proves that their methods work by getting people who struggle with addiction the life-changing care they need to achieve sobriety.

The phone assessment involves a few different steps, including:


A team member will ask detailed questions about your current situation, your drug and alcohol use, what your goals are, and a brief overview of your medical history. They may inquire about your mental health, substance abuse patterns, living situation, and more. Although there is a more thorough evaluation that takes place once you are admitted to the facility, the initial assessment helps us place you in the right treatment program.

Qualification for care

Everyone is unique and has their own specific treatment needs, meaning there is no one-size-fits-all regimen for addiction recovery. At the same time, every treatment center is unique, and finding the right one for you can make or break your recovery. Because your recovery is the most important thing to us, we want to make sure you qualify for the programs we offer and that our rehab center is a good match for you. If it isn’t, we can save you time and money by referring you to the best recovery program for you.

Clinical recommendation

Once we’ve assessed your situation and ensured that we can properly treat you, our qualified admissions team will make a clinical recommendation based on your needs. This may involve medically-assisted detox, inpatient residential rehab, partial hospitalization (PHP), or intensive outpatient programming (IOP). You may ask questions about your treatment options during this time.

Intervention support (if needed)

If you’re looking for help for a loved one who refuses to ask for help, you may require professional intervention support. Based on your situation, our addiction specialists can work with you and your family to convince your addicted loved one to go to rehab.

Insurance verification and financial assessment

Cost is an important factor to consider when seeking addiction treatment. Treatment at Sheer Recovery is covered by insurance, and we are in-network with many major health insurance providers. As part of the phone assessment process, an admissions coordinator will collect your insurance information to verify your coverage and help you understand your benefits.

If you don’t have insurance, ask about our financing options. Our admissions counselors will complete a free financial assessment with you to determine the best way to pay for your treatment program.

We believe that financial limitations should never stop you from getting the treatment you deserve. That’s why our team works tirelessly with each prospective client to help them understand each of their payment options.

Transportation and other logistics

Finally, we complete the assessment process by giving you a time and date for your admission to the facility and helping you figure out transportation and other logistics. We understand that there are several unique barriers that may prevent people from seeking treatment, so we work closely with each individual to identify those barriers and help you find practical solutions so you have a chance at recovery.

How Long Does the Phone Assessment Take?

Your initial assessment will only take about 30 minutes, however, you do need to be able to speak freely during that time. Try to avoid calling while you are at work or in public where you may get distracted or embarrassed. Instead, opt to make the phone call when you don’t have any obligations or distractions around you.

Our admissions counselors are available 24 hours a day, so whether it’s early morning, lunchtime, or the middle of the night, we can help you begin your recovery journey whenever you are ready.

Next Steps

Once you complete the phone assessment, you will have an opportunity to ask any additional questions you may have. Then, it’s up to you to follow through with the plan and begin your recovery.

Sheer Recovery offers a private, compassionate program that uses evidence-based and holistic therapies to help clients achieve long-term sobriety–and we can help you, too. If you or someone you love is struggling with addiction, please don’t hesitate to reach out to us. An admissions counselor is available now to answer your call and help you begin your journey. Call now to get started.

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